Creating Profit Through Services
Benefits of exploiting Servitization:
Better customer economics / profitability
Improved customer productivity
Increased customer market share
Improved customer performance (OEE)
Improved machine uptime
Reduce machine intervention
Profile preventative maintenance
- As technology becomes easier and faster to copy by low cost competitors, manufacturers are turning to service to maintain their competitive advantage. Leading equipment suppliers increasingly offer a range of services to improve their customer’s performance such as 24/7 parts delivery, predictive maintenance and availability guarantees.
Key to enabling this quiet revolution has been the explosion in internet communications technology. Manufacturers have moved from being unconnected to being able to talk and listen to their technology. The most profitable equipment builders now collect data remotely and use it to give better service, or to create new offerings that can be delivered anywhere in the world. Leading industrial enterprises are already turning data into profit by reducing costs, increasing loyalty and creating new revenue streams.
Many equipment builders now have 20-50% of their revenues and profits coming from parts and services! Such an approach is popularly referred as “Servitization” by leading industrial enterprise executives and highly regarded academia. Other aliases used are “Internet 4.0” or “Internet Servitization”.
MAC Solutions have been building infrastructure to enable components of Servitization over the past 10 years. The experience gained in providing these solutions have enabled us to develop a solution for equipment builders to optimise their assets.
Manufacturers require the ability to conduct maintenance, diagnosis, inspections, condition monitoring / control and application support.AssetVue software is a new offering from MAC Solutions designed specifically for organisations who want to monitor and manage their assets which are either local or distributed over remote locations.
Incorporating AssetVue into your operating environment is a step you can take to stand apart from your competitors in order to ensure your business is positioned for sustainable growth in the increasingly connected world.With AssetVue, the architecture provides an intelligent enterprise solution to connect all your assets. To date, the development of such technology has been mostly led by larger companies with costly tailored in-house remote solutions. AssetVue brings the power of connectivity to businesses large and small offering them opportunity to join the “Servitization” evolution at affordable levels of investment.
- AssetVue delivers an intelligent enterprise solution to make asset communication, data monitoring, and trending analytics all possible via one customizable, modern digital platform.
It has been created for builders of machines and process equipment who want to drive service revenue and customer satisfaction by becoming part of the industrial remote technology revolution to increase sustainable growth through a service oriented approach over the asset life cycle.
Through AssetVue, you gain access to your equipment performance in your customers’ environment. Additional benefits include the ability to predict future maintenance needs, enact system enhancements, manage service level agreements and provide added value services to improve your customer’s experience. By applying information to help customers achieve their missions and key financial/operational objectives you are able to strengthen customer relationships through a service oriented business approach.
Until now there was no comparable solution on the market specifically catering for equipment manufacturers. You are able to create customer value by turning their ‘raw data’ into ‘actionable ‘information’ that is easy for them to use.
Click on TAB(s) below to view AssetVue components and functionalities: